In Queensland, you can only increase rent once every 12 months, even if the tenant or property manager changes. This rule kicked in on June 6, 2024, to keep things fair. We’ll give your tenants at least two months’ written notice for fixed-term agreements—or one month for periodic ones—stating the new amount and start date. Want to stay compliant without the hassle? We’ve got you covered with tailored advice and templates.

Absolutely—you’re not locked in! Switching is as simple as signing an authority form with us. We’ll handle the handover, liaise with your old agency, and update your tenants (they just tweak their rent payment details). Queensland law makes it seamless, and we’ll ensure zero disruption. Ready for better management? We’re here to step up.

We do! Tenants report issues to us, and we classify them—emergency repairs (like burst pipes) get fixed ASAP under Queensland’s minimum standards, while routine stuff (e.g., a leaky tap) gets quotes and your approval first. You’re only billed for fair costs, and we keep tenants updated. Your property stays compliant and tenants stay happy—win-win!

If rent’s overdue, we act fast. After seven days, we issue a Notice to Remedy Breach, giving them seven days to catch up. If they don’t, we can apply to QCAT for a termination order. Queensland law backs us up, but we aim to resolve it smoothly—think clear communication and firm steps. Your investment stays protected, and we keep the stress off your plate.

It depends! In Queensland, tenants only pay for water if the property’s individually metered, water-efficient (e.g., 3-star WELS-rated fittings), and it’s agreed in the lease. Otherwise, you cover it—or at least a “reasonable amount” we negotiate upfront. We’ll handle meter readings and invoicing, ensuring you’re not hit with surprise bills. Clarity’s our thing!

We conduct routine inspections every 3-6 months, as Queensland law allows (with 7 days’ notice to tenants). This keeps your property in top shape and meets minimum housing standards—mandatory since September 2024. You’ll get a detailed report with photos, so you’re always in the loop. More frequent checks? Just say the word, and we’ll tailor it to your needs.

In Queensland’s tight rental market it can take as little as a week, with 2-3 also being normal to find a solid tenant, especially with our pro marketing across platforms like realestate.com.au and socials. We screen applicants fast, checking refs and rental history, so your property’s not sitting empty. Peak seasons (like January) might speed it up, but we’ll keep you posted with weekly updates.

Since September 2024, all rentals must meet minimum standards—think weatherproofing, working locks, and pest-free vibes. New leases got this from 2023, but now it’s everyone. We’ll inspect your property, flag fixes (like a busted window), and coordinate repairs to stay legal. Non-compliance can mean tenant complaints or QCAT headaches—let us keep you ahead of the curve.

Queensland law flipped in 2024—tenants can request pets, and you can’t just say no without a good reason (e.g., body corporate rules or property damage risk). We’ll draft pet clauses in the lease, handle bond boosts if needed, and mediate any fur-fueled disputes. Love pets or not, we’ll make it work for you and your investment.

Fixed-term leases end naturally, but you’ll need two months’ notice to not renew (formally, via a Notice to Leave). Periodic? One month. Tenant issues like unpaid rent? We’ll issue breach notices and, if needed, push for termination through QCAT. We know the ropes—your property’s back in play ASAP, legally and smoothly.

Even with Queensland’s rental boom, arrears happen. We monitor payments daily—seven days late triggers a Notice to Remedy Breach (seven-day fix window). No dice? We escalate to QCAT for you. Our goal: keep cash flowing and tenants accountable, all while you sit back and watch your investment thrive.